Our entire team has been working hard to welcome you back safely. We've enhanced and modified our operations, especially our cleaning and sanitizing procedures and protocols. We've also been working closely with our local and state authorities to comply with public health orders, recommendations and the industry best practices.
If you have any questions or concerns about your stay with us, please reach out: 800-525-2253.
- MASKS: The Town of Breckenridge has required the wearing of masks or facial coverings in all public spaces.
- CLEANING: Our team has undergone extensive training to adhere to protocols and best practices outlined by the CDC, AHLA and VRMA. Our housekeeping team will use rigorous protocols for cleaning of rooms and all areas (including the use of hospital-level disinfectants) and electrostatic sprayers
- HEALTH SCREENINGS: We are screening our employees daily and will have the ability to screen our guests, vendors and anyone on property.
- PROTECTIVE MEASURES: You'll notice new dividers at our front desk, deli and elsewhere. In addition, our employees will be wearing masks, gloves and other PPE when appropriate.
- PHYSICAL DISTANCING: We're implementing new remote check-in processes and reconfiguring our front desk and other areas to allow for 6' of physical distancing.
- PLEDGE: We're asking our guests and employees to take a pledge of personal responsibilty to do their part and wear masks, physically distance, report symptoms and wash their hands and practice good hygiene.
NO WORRY. NO RISK TRAVEL
- The Skywalk Deli is currently open for take-out and pickup services
- The Spa at Beaver Run is open for massage treatments
- The outdoor pool and hot tubs are open, along with the arcade and fitness center with limitations and physical distancing in place
- PLEASE NOTE: many of the amenities will be limited or not open due to safety issues and public health orders. Please check here for What's Open.
Guest & Employee Pledge
At Beaver Run, your health and wellbeing is our top priority.
To help protect you and to help protect our employees and community, we’re asking you to agree to and take our Safe in Summit Beaver Run pledge. We need you to #DoYourPart and take personal responsibility to protect our community and Beaver Run family.
- I will maintain 6 feet of physical distance.
- I will wash my hands often & practice good hygiene (using tissues, covering my mouth when I cough, etc)
- I will wear a mask and cover my face in any public space in Breckenridge, especially when 6’ of physical distance can not be maintained.
- I will stay home and quarantine when I am sick. (Please contact us to rebook or cancel your stay if you're sick. Or, contact us to help make arrangements for a quarantine or medical attention)
- I will get tested immediately if I have symptoms and report my symptoms to the Beaver Run team immediately – before, during and after my stay.
Contact us if you need help or have questions: 800-525-2253 or email@example.com
Enhanced Safety & Cleaning
Room & Condo Cleaning
- Housekeeping staff pledge and training: Employees will document each room that is cleaned and details.
- Beaver Run has adopted and will follow the protocols and best practices advised by the CDC, American Hotel & Lodging Association and other industry experts.
- Every room will remain unoccupied for at least 24 hours after a check out before housekeeping will begin the deep cleaning and disinfecting process.
- Housekeeping staff will be required to wear masks gloves and other personal protective gear.
- All Beaver Run cleaning supplies are EPA- verified as anti-bacterial.
Frequent touch items are identified in a written checklist and prioritized for disinfecting. This includes:
- television remote controls
- toilet seats and handles
- door and furniture handles
- water faucet handles
- in-room control panels
- light switches
- temperature control panels
- alarm clocks
- luggage racks and flooring
- Electrostatic sprayer will be used for every check-in clean
In guest rooms:
- Disinfecting wipes will be placed in each room for guests’ personal use
To protect our guests and our housekeeping team, we will not be offering daily housekeeping service.
- We will, however, be offering a delivery of supplies and items upon request
- If guests need service, Guests will be directed to place trash bags outside of the room, in the hallway for pick up and will be requested to used towels, linens and sheets in a bag. Upon delivery of the replacements the housekeeper picks up the bagged items
- Decorative pillows, and paper products like magazines, channel guides and newspapers and in-house directories will be removed. We will provide all of the guest information on our website and through digital channels.
Cleaning & Operational Changes for Public Areas
- Electrostatic sprayers with hospital-grade disinfectant will be used to sanitize surfaces and disinfect guest rooms, lobbies, gyms and other public areas throughout the hotel.
- Auto disinfecting elevator covers
- Only guests of the same family or party will be allowed to ride in elevators:Groups may enter together. Singles must ride alone, masks required
- Hand sanitizer will be available in common areas
- The cleaning schedule - documented and posted
- Required safety protocol signs will be placed throughout the property and at entrances - PDP county document will be posted
The following areas and amenities will be open for Stage One:
- Tennis court
The following areas will NOT be open for Stage One:
- Fitness Center
- Pools and hot tubs
- Game Room
- Tech will only be dispatched if it's a situation that MUST be handled immediately while the guest is in house
- Guests must vacate the room/property for the maintenance tech to enter.
- Techs must wear gloves and mask, wash hands and use hand sanitizer before and after visit.
- We'll be providing curb-side firewood delivery upon request.
- We will not allow guests to travel from hot spot areas per CDC guidance
- Early check ins and late check outs will be provided without charge to allow for guests to practice appropriate physical distancing and to stagger arrivals and departures.
- We've created and implemented the No Worry. No Risk Travel Policy : more flexible policies and easy-to-change bookings
- We're asking guests to take a Guest Pledge provided at time of reservation to ensure they take personal responsibility for wearing a mask, physical distancing, reporting symptoms and doing their part
- Guest rooms will be assigned to provide maximum physical distancing
- After check out, Rooms will remain vacant for at least 24 hours before housekeeping clean
- We're providing options for remote, physical distancing check-in
- Beaver Run will monitor guests for illness and symptoms and require all guests to report systems.
- Beaver Run will be conducting health screenings for all guests and employees if needed. Anyone dispalying a temperature over 100.4 F will be taken to a private, disinfected area for a secondary temperature screening. Anyone with a fever or symptions will not be allowed entry to the property and directed toward medical care.
- Bell Carts will be provided and sanitized after each guest use. Staff will retrieve carts from guest
- Partitions and dividers are installed at the front desk to provide protective, physical distancing
- Reduced staffing at the front desk and physical distancing
- Physical distancing in place for guest check-in (no line is allowed and we're encouraging contactless check-in)
- Will be CLOSED for the summer season. If you need assistance with transportation, contact our front desk at 970-453-6000.
Food and Beverage
- We'll be providing only disposable menus and online menus and encouraging take-out and in-room dining once we're allowed to reopen.
- We're ensuring that there's a minimum of 6' distance between tables
- We're planning to reduce capacity of the guests at the restaurant per health orders and safety guidelines.
- There will be no buffets or self serve items. Coffee and other items must be served by a server
- We're providing pre-made boxed meals and encouraging guests to order take-out or in-room delivery service.
We'll continue to update these protocols and procedures per the CDC guidelines and AHLA and Summit County Public Health recommendations and orders.